Welcome to Connectcraze!

Saxena Enterprise

The products that we sell are all genuine Swiss movement and it does not carry any cheap Chinese movement. All our products have attractive attributes and are of superior quality. These products can be used for both self consumption and gifting purpose. The final product/products that you receive are same as you have viewed on our site. In other words, we assure you receive the same product/products that are displayed as images on our portal. If you encounter any difficulty regarding the purpose of your product, you can call our customer help desk. We promise to guide you with the best solutions.

Product Warranty:

The products that we sell have warranty of specific time as reflected in the product description. If your product gets damaged within the warranty period, you can directly mail or call us. Our representative will get back to you with all necessary details. This will help you in following the required process.

Online Payment:

We accept online payment from our customers. Credit and debit cards of all banks are accepted. Tele Verification Call: Our executives make telephonic calls for order verification to those, who have opted for COD option. This is to ensure authentication of address and other contact details for further reference. It also helps us in updating the customer database. What will happen once the warranty expires? If the warranty expires, you do not have to worry. In such cases, we do the servicing of your product but you have to pay the standard rates applicable. When the warranty is not applicable? If the product gets damaged physically, then the warranty expires. Here also the standard charges will be applied. You can call us freely if you have any problem in selecting your desired product. We promise you to guide in the best possible way.You are welcome to connectcraze.in to choose your perfect timepiece.

Products:

Some of our products may have limited editions. For such items, exchange or return can be made possible as per our Return Policy. The colours and the images of our products are displayed accurately. We are not responsible if there is any change in the same from your end. We do not have any obligation, but we have the right to restrict the sales of our products to any particular jurisdiction or geographical location. At our sole discretion, the prices and the product description can change mid-way without prior information. We have the power to discontinue our products as per our business requirements.